HB609 Alabama 2019 Session

Summary

Primary Sponsor

Ed OliverRepresentative

Republican

Session

Regular Session 2019

Title

E911 responders, required to stay on phone until person is connected with appropriate provider, Sec. 11-98-11 am'd.

Summary

HB 609 requires 911 operators at PSAPs to stay on the call with a caller until they are connected to the appropriate emergency service provider.

What This Bill Does

The bill would amend Section 11-98-11 to require PSAP 911 operators to remain on the line with the caller until the caller is connected to the appropriate emergency service provider. It applies the requirement to all response methods (Direct Dispatch, Relay, Transfer, or Referral). Local governments that operate PSAPs would need to implement and ensure compliance with this rule. The act becomes effective on the first day of the third month after it is passed and approved by the Governor.

Who It Affects

• 911 operators at Public Safety Answering Points (PSAPs) who must stay on the line until connection is made.
• Counties and municipalities that operate PSAPs, as they must implement and enforce this requirement.

Key Provisions

• Amends Section 11-98-11 to require PSAP 911 operators to remain on the call until the caller is connected with the appropriate emergency services provider.
• Applies the requirement to all response methods (Direct Dispatch, Relay, Transfer, and Referral) regardless of the method chosen by the PSAP.
• Requires local governments operating PSAPs to implement and ensure compliance with the new rule.
• Effective date: the first day of the third month following passage and Governor's approval.

AI-generated summary using openai/gpt-5-nano on Feb 24, 2026. May contain errors — refer to the official bill text for accuracy.

Subjects

E-911