HB94 Alabama 2019 Session

This bill would require certain employers relocating call centers from this state to notify the Director of the Department of Economic and Community Affairs within a specified time frame prior to relocation.

This bill would also provide for the assessment of penalties against employers who fail to provide the notice and allows the director to recapture certain benefits, such as grants, loans, or tax credits.

This bill would also require state agencies to ensure that all call centers used by the entity are performed within the state and would preclude contractors with the state performing these services from performing work at a location outside the state.

Relating to call centers; to require certain employers relocating call centers to provide notice prior to the relocation within a specified time frame; to provide for civil penalties and benefit recapture from employers that fail to provide notification; to require state agencies to ensure that call centers used by the agency or entity are located within the state; and to preclude contractors performing call center or customer service work from performing work at a location outside of the state.