HB279 Alabama 2022 Session

Summary

Primary Sponsor

Chris SellsRepresentative

Republican

Session

Regular Session 2022

Title

Cellular telephone service, requires the Public Service Commission to establish a website for user complaints relating to cellular telephone service and forward the collected information to service providers

Summary

HB279 would require the Alabama Public Service Commission to create a statewide website for cellular service complaints and share collected data with providers (excluding personal identifying information).

What This Bill Does

It requires the Public Service Commission to establish a website where users can submit complaints about diminished cellular service. The Commission would forward the collected data to the appropriate cellular provider, keeping out personal identifying information. The site would gather details about the issue, location, device purchase state, and provider, including exact location options like GPS coordinates. The act becomes effective on the first day of the third month after passage and governor approval.

Who It Affects

• Cellular service users in Alabama who experience diminished service or outages, who can file complaints through the PSC website.
• Cellular telephone service providers, who will receive the data submitted through the PSC website (excluding personal identifying information) to address reported issues.

Key Provisions

• The Public Service Commission must establish a website for collecting cellular service complaints and forward all collected data to the corresponding provider, excluding personal identifying information.
• The website must collect specific information from users, including the nature of the issue (talk/text/data), the affected area and precise location options (municipality/county and GPS coordinates), the state where the device was purchased, and the service provider name; the act becomes effective on the first day of the third month after passage and governor approval.

AI-generated summary using openai/gpt-5-nano on Feb 22, 2026. May contain errors — refer to the official bill text for accuracy.

Subjects

Cellular Telephones